Cannot confirm trade(gift) on steam authenticator

As title states, I made a trade with a friend. It is not an actual trade. I got 4x Punk Boots and decided to give him one.

However, at the authenticator, it shows the user, it shows I have a trade to confirm but there is no way for me to select it and confirm.

Usually there is a checkbox and a button to confirm, but this time there is simply nothing other than "You have a pending trade"

My account didn't log on a new computer, so I am not on the 7-day period lock.

Any ideas why this is happening, and how to fix it?

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3 Answers

Relog into your account. In the menu on the bottom-left you have the option to logout. Than login again. If this does not solve the issue, try reinstalling the application on your mobile phone.

First, remove the application from your phone (android / apple)
Second, find the app in the play-/app-store and install it.
-This step will require you to authenticate the account.
-Choose the option 'I don't have access to mobile authenticator'
-Choose to receive your code via text message
-Enter the received code and verify the account

Now you should be logged in again and should be able to confirm any trade-deals.

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First of all, did you try canceling the trade offer and start the trading process from the beginning?

Second, in case you did not do so yet, try logging out of the app and logging back in before going with the complete reinstall.

If a complete reinstall still won't fix your problem your best bet is probably contacting steam support and hope to get something other than the automated responses.

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Just in-case this doesn't work there is a link below that might help.

All you have to do is enable mobile authentication for seven days to resume instant trading.

Hope this helps you, if not try the link

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