My TF2 server cannot connect to the item server

I own a standard SRCDS server and when I (or anybody else) joins, they cannot connect to the item server.

I have checked other servers and it definitely works there.

Does anyone know why this happens and how to fix it?

2 Answers

Based on the comments to my previous answer and the error log shown there, the version of SteamTools you're using is out of date.

Updating to a newer version should fix the problem.

1

If you have a firewall, make sure you have all the correct ports open.

TF2 SRCDS uses the following ports by default:

• UDP 27015 - Clients send queries for info about your server on this port. Adjustable using -port
• TCP 27015 - RCON (Remote Console) uses this port. Adjustable using -port (it's always the same port as the previous port)
• UDP 27005 - Clients connect to the game on this port. Adjustable using -clientport
• UDP 27025 - SRCDS binds this port for SourceTV (even if you don't have SourceTV on) unless you specify -nohltv. Adjustable using +tv_port
• UDP 26901 - The server talks to Steam's servers on this port. Adjustable using -sport, although it actually uses the port one higher than you specify (default is 26900).

By the sound of it, port 26901 is being blocked.

4